Developing Business and Acumen
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Formation créée le 29/01/2024. Dernière mise à jour le 04/09/2024.
Version du programme : 1
Programme de la formation
Use the tools at my disposal, pilot and lead performance management rituals with my team
Objectifs de la formation
- Understanding KPI’s to analyze your store’s results
- Maximize the use of the available Tools productively
- Define and implement relevant & impactful action plans
- Structured ways of working to drive team and store performance
- Involve the team and drive commitment through effective communication
Profil des bénéficiaires
- Internal trainer's team
- good command of IT tools
Contenu de la formation
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Key Performance Indicators Analysis
- KPI’S Calculation and analysis
- Activity – KPI analysis
- Key information in reports
- Activity – Report analysis & comparison
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Identifying Performance Levers & Actions
- Identify the opportunities and establish actions
- Activity – Identify the levers
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Driving your Store’s Performance
- Daily and weekly ways of working
-
Action Plan and Team Commitment
- Activity – Develop your plan
QUALITY OF THE TRAINER : Bénédicte Ducoté is personally in charge of your training as Training Manager. She has 25 years' experience in regional and network management, as well as over 5 years' experience in designing and delivering pragmatic training courses that are consistent with the company's objectives and policy.She will act as your quality and disability advisor, ensuring that the training runs smoothly and is adapted to your needs.
- Attendance sheets.
- Oral or written questions (MCQs).
- Case studies.
- Training evaluation forms.
- Certificate of training completion.
- Learners are welcomed in a dedicated training room.
- Projected training support documents.
- Theoretical presentations
- Case studies
- Indoor quiz
- Supporting documents made available online following the course.
- Individual or group work
- Role-playing games
- Working on paper board
- Paper and digital support available at the end of the course
Qualité et satisfaction
Modalités de certification
- The results are assessed by means of an evaluation procedure which determines whether the trainee has acquired the knowledge or professional skills set out in the training objective. The assessment procedure takes the form of a formative assessment during the training to validate the acquisition or improvement of skills at each session. The performance assessment analyses the implementation of the training using the criteria of relevance, consistency and efficiency. The assessment takes the form of a quiz given by the trainees to validate what they have learnt..
- Issue of a certificate and an open badge